🗣️ Workplace Communication and Team Coordination Training

🎯 Course Overview
This course develops interpersonal and communication skills essential for effective teamwork, conflict resolution, and operational efficiency in mining and engineering environments.

📚 Key Modules
Principles of effective workplace communication

Verbal, non-verbal, and written communication

Active listening and feedback techniques

Team roles, dynamics, and collaboration

Conflict resolution and negotiation

Communicating during emergencies and shift handovers

🧪 Practical Sessions
Toolbox talk simulations

Role-play: conflict resolution and team briefings

Communication audit and improvement planning

📝 Certification
Certificate in Workplace Communication & Team Coordination